Payment Options
We accept VISA and MasterCard, two credit cards most commonly used on the Internet. There is no surcharge for using your credit card to make purchases with HiVolume.com. Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request.
Alternate payment methods include Paypal.com, a well known online payment system, as well as money order and certified check.
Charging Your Credit Card
Upon authorization of your order, your credit card will be charged for the total order amount.
While we make every attempt to fill all orders placed, some items may be delayed or backordered. If this is the case, you will receive notification via email.
If you do not wish to wait due to the delay or backorder, you may request a cancellation for your order, provided that the item(s) has not shipped. If we do not hear from you before we ship the item(s), we will assume you have agreed to the shipment delay.
If we cannot deliver your item(s) within 30 days of the order date, delay notice or backorder notification (whichever is greater), a cancellation will be processed automatically. You will receive a prompt refund for any unshipped portion of your order. Please allow up to two billing cycles for the refund credit to appear on your credit card statement.
Please feel free to place a new order at any time.
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